Paradise Arts and Crafts Kashmir:: Silk on Cotton Carpets Exporters Kashmir India, Silk on Silk Carpets Manufacturer, Indian Wool on Cotton Carpet Export House, Handmade rugs, highest knotted silk on silk rugs

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F A Q (frequently asked questions)

We at Paradise Crafts try to answer all your questions to the best of our abilities and knowledge.

1.	How can I contact you?
2.	Do you have a showroom?
3.	Where are your carpets made?
4.	Who weave the carpets?
5.	What materials are used in your carpet?
6.	How many knots per square inch are in the carpet?
7.	How can I pay?
8.	Can I safely transmit my credit card information over your site?
9.	Would I get any confirmation from you about my order?
10.	How long will it take before my carpet arrives?
11.	How are your carpets shipped?
12.	What do you charge for shipping?
13.	How would I know through which Courier you have sent the carpet?
14.	Do I have to collect my carpet from Airport / Post Office?
15.	Is the shipment insured?
16.	Do I have to pay any incidental charges?
17.	Do I get a certificate of authentication for my carpet?
18.	How can I wash my carpet at home?
19.	Would I get any special discount if I buy more carpets?

Answers

Our contact address is :-

Paradise Crafts
Nishat- Shalimar Main Road,
Ishber, Srinagar-191121, Kashmir, India.

Contact person: Gulam Rasool

Mobile:	+91 9419002999, +91 9906719669 (24 Hours, all year round)
Phone (O):	0091-194-2461548 / 2462323
Fax:	0091-194-2461357
Email:	kashmir_paradise@yahoo.com / goroomit@rediffmail.com

Yes we have a Showroom over 10000 Sq. ft full of carpets at our contact address.

Our carpets are made all over Kashmir. Please go through our Weaving Centers.

All carpets are woven by adults. No child labor whatsoever is involved, as it totally banned.

Our Carpets made are:-

a.	Silk on Silk
b.	Silk on Cotton
c.	Wool on Cotton
d.	Wool on Wool

Knots in carpets start from 11 x 9 or 99 knots per sq. inch upto 45 x 45 or 2025 knots per sq. inch. Further knots are mentioned for each and every carpet in the Carpet Gallery.

We accept all major Credit Cards like Visa / Master Card / Diners Club / American Express / JCB / Citi Bank . Also payments can be made by Bank Drafts, Cashiers Checks, Western Union & Personal Checks (Personal Check clearance within a month from the date of receipt) or direct by SWIFT to our account.

SWIFT NO.SBININBB290
ROUTING NO.SBIN0000722
NAME OF BANK: STATE BANK OF INDIA (SBI)
MAIN BRANCH
RESIDENCY ROAD
SRINAGAR, KASHMIR- 190001
(INDIA)
BENEFICIARY M/S PARADISE CRAFTS
A/C NO.30099343994

Our site is a store for safe & secure shopping & encrypts all the information using the latest technologies available like 128-bit SSL encryption.

Yes your order placement confirmation will be emailed to you same day immediately.

10.

It will take 2 to 3 weeks maximum (unless a delay due to unavoidable circumstances) from the date of order.

11.

All the carpets are shipped through reputable Courier companies like UPS, DHL etc.

12.

All the prices of carpets are inclusive of Shipping by Courier.

13.

Name of the Courier company along with the tracking number will be emailed to you within 1 week from the date of order ( Website of UPS / Website of DHL )

14.

The carpet will be delivered to your door.

15.

Yes the shipment is insured.

16.

Charges like Customs / brokerage at destination you may or may not be charged at destination as it varies from country to country.

17.

Yes a certificate of authentication will be emailed to you.

18.

Please go through our Cleaning of Carpets.

19.

Yes we will give you a discount of 15% if your order exceeds US $15000.00. You must contact us by email for confirmation.